Strategic Business Guidance
GBS Feasibility Study
Recommended especially when following demands appear:
- Define the transformation potential in the centralized business services model,
- Leverage GBS for further growth and geographical expansion,
- Validate the potential for bottom-line savings on function/process centralization initiative,
- Assess capability of the workforce to support the business growth at selected location.
Framework
PROCESS READINESS ASSESSMENT
- Analysis of GBS/SSC process scope potential
- Mapping key process centralization enablers and critical roadblocks
BUSINESS CASE IMPERATIVES
- Alignment on business case imperatives and selection criteria’s
- Identification of preferred locations
TALENT POOL MANAGEMENT & LABOR COST
- Assessment of relevant talent pool, capacity and recruitment timelines
- Tailored evaluation of expected labor costs and other direct cost elements
REAL ESTATE ANALYSIS
- High-level analysis on real-estate availability, landlord contribution options and expected cost levels
INVESTMENT INCENTIVES
- Advice on investment support programs with available local incentives
Benefits
BUSINESS AGILITY
Improved business agility – faster adoption to changing environment and ability for quick decision implementation
SCALABILITY
Substantial talent & expertise pool thanks to concentration of the workforce in single location
SAVINGS
Achieved by process consolidation, economies of scale and standardization
QUALITY & CONTROL
Process designed and performed with fulfillment of expected quality and control requirements
PROCESS OWNERSHIP
Process ownership and performance management framework driving process improvements
PROCESS COMPLIANCE
Transparency and audit compliance by implementation of single process execution standards
Work out
new solutions
Deliverables
EXPANSION ASSESSMENT
Process readiness assessment for GBS scope expansion
LOCATION ASSESSMENT
Assessment of potential locations addressing the business requirements, benefits and respective costs (real estate, labour etc.)
BUSINESS CASE
Deep-dive analysis of down selected locations followed by respective business case scenario’s
FACILITATION
Facilitation of location reference visits and final preparation of recommendations for expansion strategy
