Transformation Management Office
Organization Change Management
Organization change management is recommended especially when following demands appear:
- Significant changes in the organizational structures, business or operating model expected
- Technology landscape re-defines, upgrades, is being replaced, or new tools being introduced
- End-to-end process is being re-designed, with the change of ownership or delivery location
Organization Change Management: Framework
READINESS ASSESSMENT
- Assess organizational readiness for change to determine resistance and ability to implement respective change
STRATEGY
- Define direction and establish change management activity plan with measurable goals and metrics
SPONSORSHIP
- Establish sponsorship governance with visible leadership commitment
- Design and deploy consistent communication management plans
SKILLS & ENGAGEMENT
- Identify skills and capability assessment matrix to execute the change
- Develop the change acceptance methodology
DEPLOY
- Implement and monitor the change roll-out execution with support plan
- Introduce engagement sessions and a training curriculum
SUSTAIN
- Establish culture and environment supporting sustainability of desired change deployment
Organization Change Management: Benefits
EFFICIENCY
Higher ROI on project achieved by successful change management deployment
AGILITY
Organizational culture maturity and readiness to adopt to change driven environment
CONSISTENCY
In time, consistent and standardized communication building trust and openness for change
BUSINESS MODEL
Re-designed model with implemented organizational and structured changes
ALIGNMENT
Business functions aligned with business strategic transformation goals
Work out
new solutions
Organization Change Management: Deliverables
PLAN FOR CHANGE
Containing all five dimensions significant for successful change deployment: strategy, people, process, technology, and organization
GOVERNANCE MODEL
Established change sponsorship governance model with visible and engaged leadership followed by regular review structures
COMMUNICATION PACKAGE
Developed effective communication plan and materials dedicated to respective audience as a credible source of information
READINESS ASSESSMENT
Assessed organizational readiness for the change deployment assisted with a well designed risk mitigation program
SKILLS & CAPABILITY ASSESSMENT
Mapped and deployed new skills demands in the organization critical for successful change deployment
TRANSPARENT MEASUREMENTS
Developed measurable goals and metrics to monitor change management progress as a basis for regular celebrations
