Service Delivery Enhancement
Category Management
Recommended especially when following challenges appear:
- Fast development of local GBS market in General Accounting and FP&A areas
- Increased number of finance transformation projects with GBS involvement
- High demand for General Ledger resources generating increased function attrition
- Long time required for upskilling of existing resources and recruitment of new hires
Framework
PROFILE CATEGORY
- Analyze category spend
- Assess & prioritize opportunities
- Develop detailed profile of category
ALIGN WITH BUSINESS OBJECTIVES
- Review company procurement strategy and governance structures
DEVELOP THE STRATEGY
- Create and develop Strategic Category Plan
- Build the internal communication structure with all stakeholders
ANALYSIS
- Analyze currrent Supplier Portfolios and benchmark with external Supplier capabilities
HANDOVER
- Set up ongoing supplier management plan
- Ensure consistency with operational stream and execute formal handover
- Formal transfer of documentation capturing all delivery agreements
SOURCING MANAGEMENT
- Kick off Sourcing Projects
- Conclude new agreement with regard to governance model, communication channels, adjusted performance metrics and reporting framework
- Deploy savings tracker
- Ensure contract compliance
Benefits
PROFITABILITY
Increased level of cost optimization, better alignment of sourcing and business objective
STANDARDIZATION
Ensured uniformity of practices in sourcing process
EFFICIENCY
Transparent measures with increased vendor visibility
BUSINESS GUIDANCE
Comprehensive insight for right decision-making process
SUPPLIER RELATIONSHIP
Trusted relationships based on transparent contractual amendmends, aligned governance and regular communication
KNOWLEDGE MANAGEMENT
Established documentation repository framework and enabled knowledge management practices
Work out
new solutions
DELIVERABLES
SPEND ANALYSIS
Full visibility on spend with saving opportunities indentified (opportunity assesment)
SUPPLY MARKET ANALYSIS
Market research across existing and potential new global/local suppliers
SUPPLIER DEVELOPMENT
Supplier performance report card and scoring framework
STANDARDIZED DOCUMENTATION
Structured and documented sourcing process including RFX tempate and supplier evaluation criteria
CATEGORY PROFILE
Improved visibility of spend categories with streamlined and controlled spend activities
SUPPLIER CAPABILITIES
Matrix of supplier capabilities segmented by business, sub- category, and key supplier capability
TRANSPARENT MEASUREMENTS
Calculation methodology and savings tracking tools
