Posted on: Jun 17, 2026
Have you missed our webinar? You can watch it below!
Poor data quality quietly disrupts Order-to-Cash processes every day, leading to billing errors, delayed payments, inefficient collections, customer dissatisfaction, and even failed automation initiatives.
In this session, Anna Pańka, Senior Project Manager and Senior Consultant at ADAPTIVE Solutions & Advisory Group, explores how Data Quality and Master Data Management directly influence the performance and effectiveness of O2C operations. She shows how inaccurate, incomplete, or inconsistent data impacts billing accuracy, cash flow, customer experience, and overall operational efficiency — often without being immediately visible.
Anna also covers the hidden business costs of poor O2C data quality, common master data and process pitfalls in global organisations, and the strong connection between data quality, automation, and process maturity. The webinar includes practical approaches to improving O2C data governance, along with real-life examples and actionable recommendations that can be implemented right away.
Whether you work in Finance, GBS, SSC, O2C Operations, Process Excellence, or Transformation, this session shows how to turn data into a real business asset instead of an ongoing operational risk.
Anna is a Senior Project Manager and Senior Consultant with over 12 years of experience in accounting and finance transformation projects, specialising in Order-to-Cash (O2C) and Global Business Services (GBS). She has led complex international transitions across multiple countries, managing end-to-end process design, optimisation, and transformation initiatives for global organisations. Her expertise includes working capital improvement, cash collection strategy, SAP FSCM implementations, KPI and SLA design, as well as process automation and RPA initiatives.
Known for her practical and business-focused approach, she combines deep process expertise with hands-on experience in delivering sustainable change and measurable improvements in global finance operations.