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Automation Centre Of Excellence

Automation Centre Of Excellence
 

FRAMEWORK

  • Design vision, mission and automation strategy/roadmap with Operating Model
  • Review service catalog and assess automation scalability potential within organization
  • Create automation business case framework with program metrics to measure value realization
  • (Re)design End to end Process Key Performance Indicators synergized with automation delivery model
  • Set up a communication model to enable effective best practice and knowledge sharing
  • Launch upskilling program with comprehensive training curriculum
  • Define automation development methodologies, tools and standardized procedures
  • Examine existing automation solution architecture and security standards
  • Design ACoE Change Management Toolkit to deploy a change in the organization
  • Assess gaps and introduce competence matrix for required skillset
  • Deploy transparency and traceability standards for process compliance
  • Establish technology solution framework including supplier’s relationship and support model
  • Design vision, mission and automation strategy/roadmap with Operating Model
  • Create automation business case framework with program metrics to measure value realization
 
 
  • (Re)design End to end Process Key Performance Indicators synergized with automation delivery model
  • Review service catalog and assess automation scalability potential within organization
  • Establish technology solution framework including supplier’s relationship and support model
  • Define automation development methodologies, tools and standardized procedures
 
 
  • Assess gaps and introduce competence matrix for required skillset
  • Launch upskilling program with comprehensive training curriculum
 
 
  • Design ACoE Change Management Toolkit to deploy a change in the organization
  • Set up a communication model to enable effective best practice and knowledge sharing

BENEFITS

ACoE EXPERTISE

Fast access to automation experts with effective re-use of knowledge, capabilities within organization

EFFICIENCY

Reduced manual mistakes and backlogs leading to shorter turnaround time (cycle time) dedicated to deliver business value service to the market

SECURITY

Adherence to the highest levels of cybersecurity and regulatory standards

STREAMLINED PROCESS

Optimized process steps with elimination of unnecessary loops

AUTOMATION SCALABILITY

Enabled expansion of automation utilization to wider range of services and processes within organization

AUTOMATED COMPLIANCE

Standardized automated audit process compliance procedures improving transparency and traceability

UPSKILLING

More advanced roles and responsibilities performed by motivated, capable and confident workforce

DELIVERABLES

AUTOMATION ROADMAP

Designed automation strategy/roadmap with Operating Model

DEPLOYMENT & STANDARDIZATION

Defined standardized automation development approach inluding methodology, tools and procedures

AUTOMATION SCALABILITY ASSESSMENT

Opportunity mapping per process with scalability level within organization

BUSINESS CASE FRAMEWORK

Created automation business case framework with program metrics and measure value realization

RISK MITIGATION PLAN

Holistic plan of change for people affected in the organization with contingency scenarios

LEARNING & DEVELOPMENT

Repository of RPA process documentation with redesigned end-to-end process workflows and controls