Automation Centre Of Excellence

FRAMEWORK

Review service catalog and assess automation scalability potential within organization

Create automation business case framework with program metrics to measure value realization

(Re)design End-to-end Process Key Performance Indicators synergized with automation delivery model

Set up a communication model to enable effective best practice and knowledge sharing
Launch upskilling program with comprehensive training curriculum

Establish technology solution framework including supplier’s relationship and support model

Design vision, mission and automation strategy/roadmap with Operating Model
Create automation business case framework with program metrics to measure value realization

(Re)design End-to-end Process Key Performance Indicators synergized with automation delivery model
Review service catalog and assess automation scalability potential within organization

Establish technology solution framework including supplier’s relationship and support model
Define automation development methodologies, tools and standardized procedures

Design ACoE Change Management Toolkit to deploy a change in the organization
Set up a communication model to enable effective best practice and knowledge sharing

Fast access to automation experts with effective re-use of knowledge, capabilities within organization

Reduced manual mistakes and backlogs leading to shorter turnaround time (cycle time) dedicated to deliver business value service to the market

Adherence to the highest levels of cybersecurity and regulatory standards

Optimized process steps with elimination of unnecessary loops

Enabled expansion of automation utilization to wider range of services and processes within organization

Standardized automated audit process compliance procedures improving transparency and traceability

More advanced roles and responsibilities performed by motivated, capable and confident workforce

Designed automation strategy/roadmap with Operating Model

Defined standardized automation development approach including methodology, tools, and procedures

Opportunity mapping per process with scalability level within organization

Created automation business case framework with program metrics and measure value realization

Holistic plan of change for people affected in the organization with contingency scenarios

Repository of RPA process documentation with redesigned end-to-end process workflows and controls