Digital Workforce Farm

FRAMEWORK

Mapping and analysis of inscope processes, current technology solutions landscape and IT infrastructure

Align with Automation strategy and develop business requirements
Build the business case with investment benefits and costs

Establish RPA landscape including configurations, workflow development and testing scenarios
Redesign end-to-end process workflows

Design RPA service support & maintenance model
Create implementation plan with risk areas and mitigation controls
Define roles & responsibilities in technical and solution domains

Evaluate automation opportunities across the organization
Deploy the model for subsequent business processes

Implement and document quality & sanity checks including manuals and back-up procedures
Develop audit procedures for robots coding accuracy
Build in an automated RPA performance monitoring system

BENEFITS

NO UP-FRONT INVESTMENT

RPA development costs not affecting client’s budget Benefits recognized from first day of service

COST OPTIMIZATION

Fixed to variable cost conversion with tangible reduction in hiring and training expenses

EFFICIENCY

Digital workforce operationally active 24/7 improves process workflow efficiencies with shorter turnaround time (cycle time) dedicated to deliver business service to the market

KNOWLEDGE MANAGEMENT

Ensured sustainability of knowledge by digitized documentation of all practices, definitions, techniques, and models

SECURITY

Adherence to the highest levels of cybersecurity and regulatory standards

QUALITY & CONTROL

Reduced organizational risk for errors, mistakes by automated work quality and control procedures

AUTOMATED COMPLIANCE

Audit transparency and traceability by deployed automated process compliance

DELIVERABLES

TRANSPARENT PRICING MODEL

Clearly visible digital workforce pricing levels depending on process complexity and volume

SERVICE DELIVERY MODEL

Established an effective RPA service support & maintenance model with defined roles & responsibilities in technical and solution domains

CONTROL FRAMEWORK

Prepared quality & control templates including reporting and audit procedures for robots coding accuracy

CONSISTENT IMPLEMENTATION PLAN

Actionable deployment plan with established required deliverables and mitigation procedures

SCOPING

Mapping of inscope processes, manual and automated roles with current technology solutions landscape and IT infrastructure

PROCESS DOCUMENTATION

Repository of RPA process documentation with redesigned end-to-end process workflows and controls