Operational Support - Rescue Rangers

FRAMEWORK

Set up of reporting framework and effective communication model
Deploy transparent status tracker on progress, volumes realization, KPIs results
Report effort involvement

Document all operational steps, process nuances in Standard Operating Procedures
Handover to client’s operational team after assignment completion

Experienced pool of knowledgeable experts commited to support operationally

Realistic goals set-up with clear picture on progress realization and SLA compliance

Strived for continuous improvement and high quality standards execution approach supported with methodologies like Lean, Six Sigma etc.

Top class resources available immediately and matching specific profile requirements and with foreign language capabilities

Comprehensive process insight of practicioners with best in class domain practices and knowledge

Eliminated service delivery disturbance with aftercare assistance and complete process documentation

Deployed transparent dashboard to monitor defined Key Performance Indicator Results

Subsequent improvement recommendations for process optimization with selected initiatives deployed

Comprehensive process steps captured in Standard Operating Procedures template including all process nuances with ensured seamless handover

Implemented quality improvement techniques to achieve higher business benefits according reporting structures

Internal controls executed, documented and reported on time