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Training And Competence Development

Training And Competence Development
 

FRAMEWORK

  • Shape a Learning & Development strategy based on the company’s business objectives and talent needs
  • Establish governance structure and partnership with business units, HR
 
 
  • Identify the most essential capabilities for various functions or job descriptions, with employee’s gaps rate in each of these areas
  • Define L&D Roadmap initiatives with tailored delivery models
  • Tailor the learning model to specific content of the training
 
 
  • Successful execution of L&D program initiatives on time, and within budget by tailored effective delivery methods
  • Design an accurate effectiveness metrics framework
  • Advise on complementary training portfolios/selfdevelopment portals fulfilling remaining capability gaps
 
 
  • Examine the effectiveness of program implementation
  • Enforce desired changes completion

BENEFITS

CUSTOMER SATISFACTION

Strengthened customer service skills leading to higher satisfaction

EMPLOYER BRANDING

Client’s company, known as employee value proposition organization, focusing on continuous growth and development of its workforce

SEAMLESS PROGRAM DEPLOYMENT

Successful and explicit L&D program management led by practicioners with proven experience

IMPROVED PRODUCTIVITY

Enhanced productivity achieved by skilled and developed workforce

INCREASED EMPLOYEE ENGAGEMENT

Employee opportunity for talent development and skills upgrade with enhanced personal motivation and reduced staff turnover

CREATIVITY & INNOVATION

Built an organizational culture of "out of box" thinking model leading to designing and implementing innovative solutions

DELIVERABLES

SKILL DEVELOPMENT ROADMAP

Defined Learning & Development Roadmap with several strategic initiatives building capability and in line with business needs

ROBUST CURRICULA

An innovative training model with remained flexibility and agility to master talent development in the organization

EFFECTIVENESS METRICS

Designed an accurate success metrics framework measuring adoption to desired skill and attitude change

SKILL-GAP ASSESSMENT

Thorough evaluation of workforce’s capability gaps against a comprehensive competence framework

PERSONAL DEVELOPMENT PLANS

Blended learning principles strenghtening personal development plans