Strengthened customer service skills leading to higher satisfaction
Client’s company, known as employee value proposition organization, focusing on continuous growth and development of its workforce
Successful and explicit L&D program management led by practicioners with proven experience
Enhanced productivity achieved by skilled and developed workforce
Employee opportunity for talent development and skills upgrade with enhanced personal motivation and reduced staff turnover
Built an organizational culture of "out of box" thinking model leading to designing and implementing innovative solutions
Defined Learning & Development Roadmap with several strategic initiatives building capability and in line with business needs
An innovative training model with remained flexibility and agility to master talent development in the organization
Designed an accurate success metrics framework measuring adoption to desired skill and attitude change
Thorough evaluation of workforce’s capability gaps against a comprehensive competence framework
Blended learning principles strenghtening personal development plans