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Business Function Transitions

Business Function Transitions
 

FRAMEWORK

  • Review high level Transition Plan including budget estimate
  • Confirm and follow Operational Model
  • Evaluate transition expectations
 
 
  • Initiate and complete recuitment process
  • Prepare and execute Process Definition
  • Facilitate technology enablements
  • Ensure Knowledge Transfer readiness
  • Onboard Knowledge Transfer Team
  • Plan and facilitate Knowledge Transfer phase
  • Monitor parallel run and assess process independence factor for go live decision
 
 
  • Implement GBS metrics framework and monitor performance, track risks and issues
  • Define Hypercare plan
  • Ensure consistency with operational stream and execute formal handover
  • Formal transfer of documentation capturing all delivery agreements
 
 
  • Establish and initiate Process Improvement Plan
  • Evaluate transition effectiveness and budget realization
  • Define takeaways to deploy in next transition waves

BENEFITS

QUALIFIED METHODOLOGY

A clear and effective best in class transition methodology led by experienced practitioners

EFFECTIVE COMMUNICATION

In time, consistent and transparent communication towards stakeholders building trust and increasing engagement

TEAM ENGAGEMENT

Team availability and commitment to drive transition goals and whole organizational infrastructure qualitatively

SEAMLESS DELIVERY

End-to-end project accountability with focus to deliver according agreed transition milestones

COST OPTMIZATION

Managed with a continuous focus on cost reduction while maximizing business values and benefits

COMPLIANCE & CONTROL

The established role of compliance and control in "To-be" delivery model

DELIVERABLES

TRANSITION PLAN

Detailed transition plan including timeframes of each transition phase, dependencies & resources involved in the transition

EFFECTIVE CHANGE MODEL

Explicit change management model deployed with communication package towards all stakholders

RISK MANAGEMENT

Management over risk and issue tracker

TEAM MANAGEMENT

Onboarding team members and facilitate general HR, Admin and IT matters across transition timelines

GOVERNANCE MODEL

Effectively designed and followed governace model on each stage of transition

KNOWLEDGE TRANSFER TRACKER

Knowledge transfer progress evaluated in a simplify tracker

PROCESS DOCUMENTATION

An overall view on the project(s) via access to professional documentation repository