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Documentation And Harmonization

Documentation And Harmonization
 

FRAMEWORK

  • Deep dive sessions with Subject Matter Experts to describe the process, procedures in the Process Charter
  • Review all existing process documentation and map the standards
  • Capture process inputs and outputs in „As-is” process flows
 
 
  • Define and validate missing standards with SMEs
  • Design „To-be” end to end process flows
  • Document the process description with all standards and detailed procedures in SOP with supporting documentation templates
 
 
  • Introduce awareness sessions and training materials on standards deployment
  • Harmonize the process and capture all deviations
  • Implement process improvements
 
 
  • Monitor standards sustainability by implementation of respective controls and continuous re-assessment
  • Manage handover of documented standards to operations

BENEFITS

EFFICIENCY

Higher efficiency achieved by reductions of deviations and wastes in the end-to-end process

PROCESS EXPERTISE

Standardization & harmonization program in line with systematic end to end methodology driven by real process experts

PROCESS EXCELLENCE

Process re-designed following desired standards and best practice

KNOWLEDGE REPOSITORY

Process know-how documented and easily assessible within organization

STANDARDS ADHERENCE

Operational process steps efficiently standardized and sustained in operations

COMPARABILITY

Increased visibility of deviations to agreed standards

COMPLIANCE & CONTROL

Industry standards and guidelines maintained in the process execution to mitigate risks

DELIVERABLES

PROCESS TAXONOMY

A documented and orderly set of process levels and activities in the shape of process charter

PROCESS FLOWS

Process inputs and outputs captured in „As-is” and „To-be” transparent process flows presenting reshaped operating model

PROCESS DOCUMENTATION

A designed and deployed Standard Operating Procedure with all supporting process documentation templates

DESIGNED STANDARD

Expected way of working in line with best-in-class recommendation and client process specifcs

PERFORMANCE METRICS

(Re)designed performance metrics model after standards implementation

IMPLEMENTED CONTROLS

Designed and deployed control framework to ensure adherence to standardized way of working and process compliance