Interview with Krystian Bestry, President of the Management Board of Adaptive Solutions & Advisory Group, just after receiving the award in the competition "Manager of the Year 2020 of the Łódź Region" organized by Dziennik Łódzki daily and Business Center Club.

2020 brought us a tremendous change not only in private lives, making us stay at home more often, but also revolutionized our office reality. This unusual time was a kind of a test for shared service centers and outsourcing providers.

BSS Forum by Pro Progressio at its best! Michał Bielawski, Managing Partner at Adaptive Solutions & Advisory Group and Marcin Janiszewski, VP at Elekta Business Services Poland talked about Game Changers that influence SSC/GBS industry the most.

Thank you for being with us! Thanks for your involvement in the discussion! We hope that this set of hints we gave you would help to choose the best strategy towards Process Excellence and Customer Satisfaction in your organizations.