Human aspects and automation? Two contradictory thoughts. Automation leads to minimizing human intervention – that is completely true but you cannot underestimate the importance of the Teams engagement during project planning.

It may look strange, two great Rock Legends side by side in a serious magazine. Well, I thought that this is how I would get your attention and I guess that they match really well to the topic which I would like to talk about. Today I want to share with you my subjective, view on Lean implementation and why sometimes it’s a nightmare. Do I have enough experience to speak about Lean? I believe so, in my career I went from Lean hater to Lean enthusiast.

Visit our booth on another international SSON conference based in Berlin.

This October, SSON brings Shared Services & Outsourcing Week Europe Autumn 2022 to London to confront pressing topics and challenges for shared services and GBS leaders in Europe to explore best practices and learn from the best in the industry. Meet us there!