Robert Godziszewski

Executive Business Director at ADAPTIVE Solutions & Advisory Group – Process Ownership, Transformation Strategy & Roadmaping, Process Performance Management, Service Delivery Excellence.

Over 15 years of professional experience in Business Support Services throughout various roles and organizations:​

• Since 2021 Senior Manager / Principal Consultant at ADAPTIVE Solutions & Advisory Group
• 3 years as Program Manager / Senior Consultant at ADAPTIVE Solutions & Advisory Group took care of following transformational initiatives:
  • Organizational strategy objectives cascaded to GBS Executive objectives and following Operational targets;​
  • Built Process Performance Framework including technical setup of the KPI Reporting Dashboard and KPI Reporting procedures;​
  • Process Ownership support with main focus on Centralization Scope definition, Process Maturity Assessment and transformation initiatives definition;​
  • Communications Model design between GBS and local markets stakeholders across various functions;​
  • Process Maturity Assessments and Transformation Roadmap definition;​
• 1 year at Fujitsu Technology Solutions as General Ledger Manager in charge of:​
  • SLA delivery & financial reporting for 23 EMEA entities, coaching and mentoring of F&A team leaders;​
  • Redefinition and implementation of KPI reporting in F&A area;​
• 1 year as RtR & OtC Operations Delivery Manager at CBRE Corporate Outsourcing, responsible for:
  • Management of F&A service delivery department with span of control from 35 to 50 FTEs handling the SLAs within F&A scope for 24 CBRE GWS entities, coordinating the transitions, realization of departmental strategic objectives, ensuring SLA and SOx compliance for finance processes;
  • Definition of transformation roadmaps and implementation of LEAN Management & Continuous Improvement culture in F&A services environment; building supporting functions required for proper decision making (MIS reporting);​
• 4 years at Infosys BPO as F&A Delivery Manager within Finance Centre of Excellence with focus on:
  • Internal advisory for current client operations in increasing F&A maturity of delivery in BPO environment, defining and implementations of SLAs in PtP, OtC and RtR space;​
  • Building F&A service delivery solutions for prospective clients and monitoring market trends;​
  • Driving transformation agendas for two BPO clients and coordinating alignments with Platforms, Alliances & Technology teams for best-in-class client solutions;​
• 5 years in various operational & leadership roles for Philips Electronics within captive shared services centre and subsequent outsourcing contract with Infosys BPO;​
  • 2 years as Accountant, Senior Accountant and Deputy Team Leader handling and supervising General Ledger operational back-office activities;​
  • 1 year as Business Consultant running long-term improvement project on-site at Philips business location in Ukraine, covering all finance, accounting & controlling areas;
  • ​2 years as Team Leader and Assistant Manager, acting as Transition Lead for PtP, OtC and RtR activities and RtR, Fiscal & Statutory process domain expert.

​Graduate of Technical University of Lodz, with master’s degree in Management & Marketing with specialization in Finance and Accountancy. Postgraduate diploma in Innovation in Business at Technical University of Lodz.

Fluent English and Russian speaker.​