Monika Cierniak
Project Leader, Consultant Adaptive SAG
Consultant at Adaptive Solutions & Advisory Group, Finance & Accounting, Sales & Customer Service, Talent Acquisition and HR processes, in particular, for Shared Services & Outsourcing centres.
Over 6 years of business experience comprising:
- Since August 2019 Consultant role at ADAPTIVE Solutions & Advisory Group:
- Transition Assistant for Sales and Service process migrated from multiple European countries to SSC in Poland. Responsible for maintaining and updating project documentation, providing regular communication about transition’s status to internal stakeholders, collecting feedback from LBU and SSC employees about ongoing transition and process issues. Supporting Transition Managers in administrative tasks
- Participation in TO BE Business Supporting Functions Model creation (for administrative activities) for client’s local units spread across a country (ca. 100 locations); AS IS process definition, data collection, identifying potential improvements in the processes and systems
- TO BE HR Administration processes mapping and procedures preparation for Business Supporting Functions Unit
- Operational support for Vendor Query process (DACH countries), reducing backlog, investigating the root cause of payment reminders peak, proposing improvements, updating process documentation
- Supporting transition of AP and T&E processes as an interpreter (Polish-English, English-Polish)
- Operational support for AP department, processing invoices for German entities, vendor account reconciliation
- Coordination of recruitment processes for Adaptive internal purposes and Employer Branding activities.
- Over 4 years of experience in Talent Acquisition and HR Administration comprising:
- 2,5 years as Recruiter at Grafton Recruitment responsible for:
- Conducting end to end recruitment processes for permanent positions in SSC/BPO sector;
- Sourcing and attracting passive candidates using various methods, channels and tools;
- Cooperation with hiring managers and business clients regarding recruitment projects;
- Advisory for companies and investors regarding local job market with the main focus on SSC/BPO sector
- 1 year as HR Intern at Corning responsible for:
- Conducting end to end recruitment processes for intern and blue collar positions
- HR administration using SAP HR, People Soft and Concur
- Employer Branding activities with main focus on graduates and academic society
- 3 months as HR Assistant at Nordea responsible for supporting ongoing Recruitment processes
- 2,5 years as Recruiter at Grafton Recruitment responsible for:
Graduate of University of Lodz, with master’s degree in Management. I st level accounting certificate issued by The Accountants Association in Poland. Fluent English and intermediate German speaker.