Anna Walęcka
Senior Project Manager, Senior Consultant
Project Manager/Consultant at ADAPTIVE Solutions & Advisory Group & Procurement and Supply Chain processes, in particular, for Shared Services & Outsourcing centers.
Over 7 years of experience in Business Process Management in area of Procurement and Supply Chain throughout various roles:
- From the beginning of March 2021, Project Manager / Consultant role at ADAPTIVE Solutions & Advisory Group:
- From April 2021 – Product Owner in the project of Service Now implementation:
- Validate business requirements from a business justification, product integrity perspective, in line with SNOW design principles and to support consistency
- Setting up of forum for business regarding new functionalities in the Service Now
- From April 2021 – Product Owner in the project of Service Now implementation:
- Over 2,5 years as Leader on the position of Assistant Manager and Team Leader responsible for processes and team coordination of 16-20 people:
- Support purchasing, inventory, maintenance and other operational services
- Develop good customer relationships and address customer service needs in order to ensure the highest quality of service delivery
- Process Definition document creation
- Setting up service for new client – transition management including knowledge transfer, certification, ramp up as well as reporting and risk management
- Ensure efficient communication in the team and to process stakeholders
- Recruit, train and set goals and manage employees on a daily basis
- Building relationship with team, client and management
- Managing challenging situations and communication
- Over 1 year as Process Leader in Procurement:
- Communication and Change Management planning, implementation and monitoring
- Owner and member of Lean and improvement projects
- Prepare and manage presentations for governance calls with client
- Ensure stable process
- Cooperation with technical teams for Automation tools development accordingly to local needs
- Over 3 years as Process Specialist and Senior Process Executive in Procurement:
- Transforming purchase requisitions into purchase orders (using SAP PRO)
- Contacting Vendors and internal business partners for client units located in France and Canada
- “Purchase order dunning – maintaining accurate estimated delivery dates for all open purchase orders
- Solving issues concerning the process
- Order acknowledgments management
- Responding to client queries
- Additional analysis on client demand
Graduate of Lodz University, with master’s degree Faculty of Philology, specialization in French language with a second romance language Italian. Certificate of Postgraduates Studies at SGH School of Economics “Manager’s Academy – New practice in leading Company” and Change Management APMG.
Certified French and Italian speaker.
