Consultant / Process Consultant at ADAPTIVE Solutions & Advisory Group – Process Ownership, Customer Service, Logistic & Procurement Processes for Shared Service & Outsourcing Centers.
Over 13 years of professional experience in Sourcing & Procurement / Customer Service, comprising:
2 years as Consultant / Process Consultant role at ADAPTIVE Solutions & Advisory Group Advising client in procurement and financial processes:
Supporting review of existing governance model and AP reporting
Coordination in the deployment of automatic statements in Treasury
Supporting GL master data creation and general communication on the project within multiple departments
Conducting MEC activities for 4 entities from DACH Region in R2R department
R2R SME and improvement project Consultant for global GBS
Participation in “TO BE” Business Supporting Functions Model creation (for administrative activities) for client’s local units spread across a country (ca. 100 locations); AS IS process definition, data collection, identifying potential improvements in the processes and systems
Over 6 years at Infosys BPO Poland within Sourcing & Procurement and Finance & Accounting areas:
Over 1 year as Process Specialist maintaining communication and professional relations with Client, supporting TL in quality controlling and reporting, subject matter expert in Request to Pay, supporting the implementation of VBA automation on the match exception process for client
2 years as Quality SPOC coordinating internal audit process, knowledge and document management, working with operations to identify improvement opportunities
3 years as Process Specialist handling end to end processes in purchase to pay, transaction monitoring, quality controlling and reporting
5 years in Logistic in production company:
3 years as Logistic Specialist at Teknos Ltd.; maintenance of continuity of sales for Europe and Eastern Europe, industrial customers service, cooperation and negotiations with head office abroad
2 years as Logistic Specialist at Dyrup Ltd.; industrial customers service, warehouse work coordination.
Anna Graduate of The Academy of Humanities and Economics in Lodz with Master’s degree in Psychopedagogy and Postgraduate studies in Logistics Management on Technical University of Lodz.
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