Posted on: Apr 30, 2025
We’re excited to announce that ADAPTIVE will once again take part in Shared Services & Outsourcing Week Europe 2025 — this time as a Silver Sponsor of the event taking place on May 19–23 in Estoril, Portugal.
This year’s edition brings a fresh focus on agility, as Global Business Services (GBS) rapidly evolves to take on increasingly strategic functions such as Supply Chain, R&D, and Commercial Operations. With AI and digitalisation continuing to reshape the landscape, this is the perfect moment to come together, learn, and reimagine what’s possible for our industry.
We’re proud to contribute two impactful sessions led by members of our leadership team:
Transforming Organizational Change Management With AI
📍 May 20 | 16:15 CET
🎤 Speaker: Grzegorz Ruszała
Senior Manager & Senior Consultant, ADAPTIVE
Organizational Change Management (OCM) must evolve to meet the speed and complexity of AI-driven transformation. In this session, Grzegorz will explore how to integrate AI into your OCM approach, create cultures that embrace innovation, and redefine how change is led in the digital age. Expect a hands-on perspective grounded in real-world transformation experience.
Lift & Shift, Transition, Scope & Process Standardisation: Where Would You Likely Fail When Launching SSCs?
📍 May 21 | 16:30 CET
🎤 Host: Krystian Bestry
CEO, ADAPTIVE
Launching a Shared Services Centre is full of opportunity — and just as many risks. Drawing on years of experience leading complex SSC and GBS transitions, Krystian will break down the most common (and costly) pitfalls in lift & shift projects, transition strategies, and process standardisation efforts. This session is a must for anyone preparing to scale or launch SSC operations.
Beyond our speaking engagements, you’ll also find ADAPTIVE on the expo floor, ready to connect, exchange insights, and explore how we can help your GBS organisation adapt and thrive in a rapidly changing environment.
We look forward to seeing you in Estoril!
