Strategic Business Guidance
GBS Outsourcing Strategy
Recommended especially when following demands appear:
- Eliminate delivery fragmentation across business domains or geographies,
- Evaluate existing GBS value proposition and potential change in the delivery model,
- Accelerate financial savings through offshoring service model,
- Strengthen organization capabilities with 3rd party process transformation partnership.
Framework
ALIGN GBS STRATEGY
- Evaluate „As-is” service delivery landscape and strategic GBS business objectives
DEVELOP REQUIREMENTS
- Present a selection process with well-defined milestones, decision points
- Define evaluation critieria and document key drivers
INQUIRE FOR SOLUTION
- Invite GBS Suppliers to solutioning process and initial screening of proposals
EVALUATE SUPPLIER CREDENTIALS
- Evaluate requirements with GBS Supplier capabilities and propose top selection short list
CONNECT GBS SUPPLIERS
- Inquire for solution przed Evaluate Supplier Credentials
SELECT AND CONTRACT
- Support commercial negotiations
- Secure critical contract amendments
Benefits
INDEPENDENT ADVISORY
Provide best in class independent advisory in selection process based on practical expertise
BEST OPTIMAL OFFER
Negotiation process to get the best optimal offer
RELATIONSHIP MANAGEMENT
A well-established and developed relationship with 3rd Party Supplier by facilitating reference meetings
SECURE BUSINESS PARTNERSHIP
Potential risks mitigated in initial contracting and future contract renewals process
CONTRACT COMPLIANCE
Ensured contractual compliance in terms of legal and governmental requirements
Work out
new solutions
Deliverables
PROJECT PLAN
A structured selection process, with well-defined stages, decision points and a detailed project plan
BUSINESS CASE
A justified business case with expected benefits and evaluated costs
TO-BE BUSINESS MODEL
Designed future To-Be business model
RIGHT-FIT 3RD PARTY SUPPLIER
A best-tailored option selected Documented the pros and cons towards selecting or rejecting specific 3rd Party Supplier
RISK MITIGATION PLAN
A well-designed 3rd Party Supplier risk management program mitigating risks in initial selection and future contract renewals process
