Ewa Dziuda
Senior Marketing Specialist
Senior Marketing Specialist at ADAPTIVE Solutions & Advisory Group.
Since March 2022, Marketing Specialist at ADAPTIVE Solutions & Advisory Group
Over 2 years experience as Process Specialist in areas:
Claim management:
- Communication with customers, building relationship with business partners
- Claim validation according to organization standards
- Leading internal investigation, cooperation with various teams within organization
- Returns and credit notes booking in SAP claim module
- Testing new solutions and automation implementation
- Granting access to local tools and training newcomers as Team Buddy
Master data management:
- Data validation
- Products related issues investigations and sales orders creation
- Discrepancies analysis and clarification
Order management:
- Uploading new orders, changes according to stock availability
- Clarifying quantity and quality discrepancies
- Contact with stakeholders/business partners within and outside of organization
1,5 year as Graphic Designer:
- Photos and images graphical processing
- Materials preparation according to DTP rules
- Designing brand identity
- Conducting trainings in Computer Graphic area
7 months as Customer service and PR specialist:
- Building long-term relationship with Customer
- Social media moderator
- Internal events organization, contact with local media and sponsors
- Technical service support for company’s franchisees
- Bachelor degree in Journalism and social communication, specialization: advertising, public relation and company promotion
Trainings: Adobe products: Photoshop
Language: English – advanced
