Adaptive Group had the honour to conduct two panels during the conference.
First one (panel XV) was about knowledge management during the transformation phase of GBS services. The discussion involved such topics as process documentation, system standardisation, knowledge management methods, Robotics Process Automation and others.
Specialists engaged in the panel:
The second Adaptive Group panel (XVII) touched upon the topic of modern business services. The question was: are we going to witness stability in the area of modern business services or further, dynamic development? The participants talked about the factors shaping the model for service provision and new projects, differences and similarities between the industry and Polish economy, chances and dangers for the industry and other aspects.
Experts involved in the panel:
We would like to thank all the speakers who accepted our invitation to discuss the topics of knowledge management and branch of modern business services together.
We would also like to thank the organizers for creating a fair space for exchanging knowledge and bringing together experts from Poland and abroad.
More photos from the conference available at:
GBS is a disruptive innovation in a world of business. Thus it needs disruptive Knowledge Management. Meet with the experts from Kemira, Staples and Adaptive Solutions & Advisory Group to exchange knowledge and polish your Knowledge Management.More
We are proud to announce that Adaptive Group is the Partner of "Legal challenges for the BPO / SSC sector in Poland" conference organized by DLA Piper. Book your time in advance and join us on the 4th of April to discuss the legal challenges of BPO/SSC sector together.More
Global Business Services organisations constantly expand their scope of responsibilities and ownership over the processes. Recent market research performed by Adaptive Solutions & Advisory Group revealed the need of many organizations to establish a role of Global Process Owner in their structures.More