Program Manager / Operations Manager in Service Delivery and Transformation Programs with Finance & Accounting and Master Data Management background and vast experience in Business Process Outsourcing (BPO) and Shared Service environment.
Over 14 years of relevant business experience covering:
2 years as data analyst at mBank – the first online bank in CEE
Over 1 year as Accounts Payable Independent Accountant at Philips Royal Electronics European Service Centre
2 years as IT business analyst at Philips ESC leading application implementation projects and 2,5 years as IT service Change Manager at Infosys BPO Ltd in charge of process improvement programs and communication between BPO operations and IT support groups
1,5 years as Transition Team Lead responsible for P2P, O2C and RtR transitions from onsite to nearshore/offshore locations
2 years as Integration and Transition Project Manager in the lead of BPO unit set up in the Czech Republic for Atlas Copco, the Netherlands and Republic of South Africa for Philips Electronics, with process integration and OCM initiatives for rebadged client employees
2 years as Finance Centre of Excellence Manager at Infosys BPO driving process excellence and people development initiatives across EMEA region
1 year as Operations Manager for Data Mining and Business Analysis processes for Rio Tinto and managing advanced financial and business analysis services team of professionals at Infosys BPO
Since beginning of 2016 Program Manager / Senior Consultant role at ADAPTIVE Solutions & Advisory Group:
1 year as Interim Source To Pay Process Manager for Takeda Service Centre in Lodz managing PTP department of 50-70 FTEs, supervising process transformation and automation initiatives
0,5 year as Interim PtP Domain Manager for Tate & Lyle SSC in Lodz with overall responsibility for operations excellence and productivity improvement programs
1 year as Finance Manager coordinating P2P process reinforcement program at Barry Callebaut SSC.
Michal is an expert in the area F&A processes and technologies. Managed large transition programs (160 FTEs) and change management programs for multicultural teams (total of 180 FTEs in Czech Republic, South Africa, Netherlands) with high exposure to senior executive functions.
Graduate of the University of Lodz, with M.Sc. in Economics – Finance and Banking.
Highly focused on constant process improvements and scientific analysis – Black Belt in Lean/Six Sigma certified, Big Data enthusiast.
ul. Narutowicza 34